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It has already saved me during one severe thunderstorm so I'm quite pleased with the product. My last APC Smart UPS 1500 kept acting up despite putting in a new battery so I was hesitant to buy another one. Despite the high shipping cost because of the weight, the price was still great. I bought it from Tiger Direct since Amazon was not selling it directly. The price here was better than the trade in/trade-ups price American Power Conversion was offering so I decided to try it. This product has worked great and the price was outstanding.
The replace battery light comes on from time to time. It periodically loses its charge and causes the computer to shut down. Clearly it was not a new unit or it is defective. The battery did not have a charge when it arrived. I should have attempted to send it back then.
No hardware I've hooked into an APC UPS has ever suffered a power-related failure.All the APC management software (included) works well, though the Linux agent must use the serial cable to connect to the UPS, and there is no server component for Linux. This large box full of lead works great. Once the included PowerChute Business Edition is set up, you can even see how the wall voltage has changed over the last day. The LED indicators on the front work properly, and lots of good stats are available for estimated runtime, battery power remaining, temperature, voltage, etc. It powers a small business class server with way too many hard drives for up to 40 minutes while protecting it from brownouts and surges. I've yet to lose any equipment to surges, but I've racked up several hundred dollars in hardware lost to extended brownouts due to things like fires at distant substations or power poles hit by drivers.
I couldn't be more satisfied. What could be better. The price was better than anywhere else and the product arrived before it was expected.
What else could you want. This product shipped on schedule, was received in good condition, works as designed and does not contribute to the stress level in my life.
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